Tech Industry Extraordinaire: Unleashing Creativity & Crafting Efficiency


Mike Burns Portrait

Driven by a profound passion for technology and armed with a blend of vast expertise and creative vision, I am dedicated to contributing innovative solutions and unforgettable experiences in the technology industry. My website showcases a journey of excellence and a commitment to pushing the boundaries of what's possible.



Below are some of the positions I believe I would make an excellent fit for, in no specific order.



Senior Application Engineer: Focuses on designing and implementing complex applications, often leading development teams, optimizing application performance, and integrating new technologies.



Software Engineer/Developer: Designs and develops software solutions by applying engineering principles, ensuring system scalability, efficiency, and reliability.



IT Operations Manager: Oversees the daily operations of an organization's IT infrastructure and services, ensuring reliability, efficiency, and alignment with business objectives.



Senior QA Analyst: Responsible for designing and implementing tests, debugging, and defining corrective actions to ensure the quality of software and applications, leveraging extensive experience in testing methodologies, tools, and processes to lead quality assurance teams and improve testing efficiency.



Senior Gameplay Analyst: valuates and analyzes gameplay data to improve game design, user experience, and player engagement, leveraging statistical tools and models to provide actionable insights and recommendations to the game development team.



Network Engineer: Specializes in designing, implementing, and maintaining an organization's network infrastructure to ensure secure and efficient data communication.



Technical Project Manager: Manages projects with a strong emphasis on technology, overseeing timelines, budgets, and team coordination to deliver projects successfully.



Cloud Architect: Designs and implements cloud computing solutions, optimizing cloud infrastructure for performance, reliability, and cost-effectiveness, requiring expertise in various cloud platforms.



Game Designer: Crafts the concept, story, mechanics, and rules of a game, focusing on creating engaging and enjoyable gameplay experiences.



Game Developer: Implements the technical aspects of a video game, coding its functionality, from game mechanics to graphics and sound.



UI/UX Developer: Designs and implements the user interface and experience for digital products, focusing on optimizing usability, accessibility, and enjoyment to enhance user satisfaction.



IT Helpdesk: Provides technical support and assistance to users experiencing IT-related problems, serving as the first point of contact to troubleshoot software, hardware, and network issues.



Technical Writer: Responsible for creating clear, concise documentation that includes manuals, guides, and online help content, aimed at helping users understand and use a product or service. They work closely with technical staff to ensure accuracy and usability of the documentation, making complex information accessible to its intended audience.



Customer Service Manager: Leads the customer service team, setting standards for service quality, managing staff, and developing strategies to enhance customer satisfaction. This role involves analyzing feedback, handling complex customer issues, and ensuring the team meets performance targets. Strong leadership, problem-solving skills, and the ability to work under pressure are essential.



Customer Service Agent: Focuses on directly interacting with customers to address inquiries, solve problems, and provide information about products or services. It requires excellent communication skills, patience, and a deep understanding of the company's offerings.